Censorship ?
or
Region Locked
The following is a copy of the email response thread that resulted from the failure to be able to view a video titled "Blast, smoke at Japanese nuclear plant". Upon failure to play the video a pop-up box appeared requesting feedback on the nature of the problem, so their web techs can resolve the problem if it is on their end. Being an email thread, the entries are in reverse order (newest on top - oldest at the bottom) so it may be easier to understand the flow if you start at the bottom of this post to see the feedback form and the first contact from the tech.
The bottom line is that different countries see different news. Fine for local events, but things like Fukushima Daiichi, which affects the Global community shouldn't be tampered with. But they are...
Mainstream Media decides for us what we will see depending on our location.
From: FD Video Queries videoqueries@fairfaxmedia.com.au
Date: Tue, 15 May 2012 11:57:21 +1000
Subject: RE: New Feedback: SMH video > Video issues (Video, Item ID: 11459)
The videos within the TV section are region locked and will only play within Australia. According to the below details, you're being identified as accessing the content from outside Australia.
The other videos on the site are not region locked – the videos embedded in articles and within media.smh.com.au will play no matter you location.
If the other videos aren't playing and you're just being presented with a black screen, then something could be blocking them. It could be an add-on installed on your browser or even a security program.
Regards,
Phillip
Fairfax Media digital support
From: rodinator
Sent: Tuesday, 15 May 2012 10:02 AM
To: FD Video Queries
Subject: Re: New Feedback: SMH video > Video issues (Video, Item ID: 11459)
To: FD Video Queries
Subject: Re: New Feedback: SMH video > Video issues (Video, Item ID: 11459)
I shall try to answer your questions as best as I can.
When I click on your link : http://www.smh.com.au/environment/blast-smoke-at-japanese-nuclear-plant-20110312-1brv1.html It brings up the page and plays an advertisement video with a black bar across the lower portion that says "Video will begin in 5 seconds", and it counts down ie: 4, 3, 2, 1, then the video frame goes black with the triangular shaped(? arrow facing right ) "PLAY" button in the center. From this point on nothing changes and none of the controls related to the playing of the video have any effect, except the autoplay button, which seems to respond to the mouse-over but is stuck on "OFF".
and other pages on the smh.com.au/tv site, I just get a black frame with the rotating circular "wait ?" icon in the middle. I have not run across any other sites that I have this problem with and do not believe the problem is on my end.
Thank you for your response,
Rodinator
* http://noimmediatedanger.blogspot.com/
* Be who you are and say what you feel; cause people who mind don't matter, and people who matter don't mind.
Blast, smoke at Japanese nuclear plant
Hi Rodinator,
Thanks for your email.Are you still unable to play the below clip now? If so, what happens when you attempt to view it? Do the other clips on the site (others embedded in articles, those on media.smh.com.au and smh.com.au/tv) play for you or do they perform similar to the below clip?Regards,PhillipFairfax Media digital supportFrom: RodinatorSent: Saturday, 12 May 2012 7:47 PM
To: FD Video Queries
Subject: New Feedback: SMH video > Video issues (Video, Item ID: 11459)The following feedback item has been automatically forwarded to this address by Kampyle based on the rule(s): Video.
Respond to this user directly, using this email, by clicking the 'Reply' button.
From: rodinator Feedback Form: SMH feedback form - whole site (en) Category: SMH video > Video issues Description: vid won't play Grade: - URL: Tags: Date: May 12, 12, 7:46 pm Contact Phone: Contact Name: rodinator Contact Address: Contact Subscription:
AdWords: - Keywords: - Submission: Feedback Button Item ID: User Group: User: Priority: Medium Status: New
Browser: Internet Explorer 8 OS Platform: Windows XP IP Location: United States IP Address: 99.167.198.114 Browser Language: English Screen Resolution: 1152x864 Color Depth: 32 Flash Version: 11.0 r1 Cookies Enabled: Yes Mobile Device: NoThis email was automatically forwarded to videoqueries@fairfaxmedia.com.au by Kampyle Ltd, as configured by the Kampyle account owner. If you would like to change the settings for this email, or if you would like to stop receiving alerts altogether, please contact the Kampyle account owner at fairfaxdigital@kampyle.com or click here. Copyright 2007-2012 Kampyle Ltd.
